You are dealing with Whole Bean. Our postal and street address is Unit 3 8-10 Burrows Road St Peters NSW 2044 Australia
All prices are in Australin Dollars. Our office can be contacted on 61 417 263 892 during Australian business hours.

It is your obligation to enter the correct delivery address details at time of ordering. If you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense.

Orders are shipped next business day via Australia Post, unfortunately we are unable to guarantee time of delivery.

It is the responsibility of the customer to inform Whole Bean if an order does not arrive. Once we learn an order has not arrived by the due date, we will lodge enquiries with the courier to ensure delivery occurs as soon as possible. We will not be held liable for any loss or damage resulting from late delivery.

Please note that if an item has been lost in transit, we will not despatch a replacement item immediately. Replacement items will be despatched according to our discretion. Without limiting the operation of any other Terms and Conditions herein, you agree that late delivery does not constitute a failure of our agreement, and does not entitle you to cancellation of an order.

Without limiting the operation of any other Terms and Conditions herein, we will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.

If you wish to discuss any aspect of this Delivery Policy Statement, please feel free to contact us by
telephone (Australia) 61 417 263 892 or email us.